Decisions by Design
Decision making in organisational change is a complex process. One reason is because more people get involved in the process over time. It can become difficult to get all stakeholders such as managers, employees, customers and suppliers aligned. It is a challenge to give a voice to all the different interests in the decision making process and to gain commitment.
How do you make, well-supported decisions? One tool you can use is the Decisions by Design methodology. This tool will take you and your group of stakeholders through four steps. These steps are easy to apply with the standard Decisions by Design Digital template. It is the ideal combination of a proven methodology with all the benefits of meeting software.
Decisions by Design is a simple, yet powerful tool to achieve sustainable decisions via active participation. Four design steps will take you, and the stakeholders on an interactive journey to reach crucial and well-supported decisions, in which all the different perspectives, emotional responses and interests are acknowledged: 1. Facts, 2. Reflections, 3. New insights and 4. Decisions.
Group processes and results
This decision-making method can deal with the following:
- Pitfalls in group processes such as tunnel vision
- Conflicting interests
- Cognitive biases such as the tendency to overestimate oneself
- Long-lasting decisions
The results of applying Decisions by Design:
- From an imposed change to sustainable collabaration
- A process –based approach with a focus on results
- High quality solutions by an evidence-based approach
Decisions by Design Digital
Decisions by Design Digital is a ready-to-use template in the Spilter meeting software that follows the full Decisions by Design Canvas methodology and provides the tools for productive and mutual decisions. It is a partnership between Marjolijn and Edwin de Graaf, designers of this proven method and also authors of the book Decisions by Design, and Spilter with its meeting software platform. Would you like to learn more about this method and the digital tool? Contact Spilter at +31 36-7508275 or request information from firstname.lastname@example.org.
The 4 steps of Decisions by Design
Share the facts
You ask the questions that encourage the group to objectively consider all the facts on the topic. Once we have gathered the information from everyone, the outcome of all the answers is the integral reality of the topic. Example: What points stand out? What happened (did not happen)?
You ask the questions that immediately trigger personal reactions to the facts. These may be emotions, but also hidden thoughts and associations a person apparently connects to the facts. Example: What surprised you? What was difficult for you? What experiences have you had that remind you of this?
Gain new insights
You ask questions that bring out significance, values, interests and implications. If the group attributes intentions and significance to external (facts) and internal (reflections) information, this can lead to new insights. Example: What does it really boil down to? How does this affect us? What will we learn from it?
You ask questions that uncover a solution, so that interaction can move towards an outcome and the group will be able to formulate plans for the future. Example: What is our mutual answer? What decisions have to be made? What are the next steps?